Service Coordination

Service Coordination Links and Supporting Documents:

Electronic Service directory and e-communication system

Campaspe PCP has 79 agencies listed with 88 sites and over 300 services listed on Connectingcare. Of these services over 100 of are e-referral capable.

Connectingcare - Health and Community Services Directory

This site provides links and an e-referral system to health and community services within different municipalities around Victoria. See www.connectingcare.com

Campaspe Directory of Health and Community Services

This directory of health and community services includes service contact details and service descriptions in an A-Z listing.

• Campaspe Service Directory 2009

Victorian Service Coordination Practice Manual

The Victorian Service Coordination Practice Manual defines the common practices, processes, protocols and systems which support Service Coordination across Victoria. The manual:

• articulates Victoria's Service Coordination vision and practice standards.
• documents clear expectations for agencies and practitioners.
• provides information on systems and other supports available to agencies involved in Service Coordination.
• guides the implementation of Service Coordination at an agency level.
• provides a resource for managers and practitioners involved in Service Coordination.

• Victorian Service Coordination Practice Manual 2009

The manual is supported by two resources:

• Good Practice Guide for Practitioners
• Continuous Improvement Framework